Cannot reset password by specifying email address (OD-578)

Quin opened 4 years ago

Using the "Forgotten Password" link, whenever I enter in an email to reset the password, I get this:

Please wait...
org.hibernate.LazyInitializationException: could not initialize proxy [io.onedev.server.model.User#4] - no Session
    	at org.hibernate.proxy.AbstractLazyInitializer.initialize(AbstractLazyInitializer.java:170)
    	at org.hibernate.proxy.AbstractLazyInitializer.getImplementation(AbstractLazyInitializer.java:310)
    	at org.hibernate.proxy.pojo.bytebuddy.ByteBuddyInterceptor.intercept(ByteBuddyInterceptor.java:45)
    	at org.hibernate.proxy.ProxyConfiguration$InterceptorDispatcher.intercept(ProxyConfiguration.java:95)
    	at io.onedev.server.model.User$HibernateProxy$PFUFjWg8.setPassword(Unknown Source)
    	at io.onedev.server.web.page.simple.security.PasswordResetPage$2.runTask(PasswordResetPage.java:76)
    	at io.onedev.server.web.component.taskbutton.TaskButton$2.call(TaskButton.java:173)
    	at io.onedev.server.web.component.taskbutton.TaskButton$2.call(TaskButton.java:144)
    	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    	at io.onedev.server.security.SecurityUtils$1.run(SecurityUtils.java:338)
    	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    	at java.lang.Thread.run(Thread.java:748)
    

Error resetting password

Using a username results in:


Please wait...
java.lang.RuntimeException: org.apache.commons.mail.EmailException: Sending the email to the following server failed : smtp-relay.sendinblue.com:587
    	at io.onedev.server.notification.DefaultMailManager.sendMail(DefaultMailManager.java:259)
    	at io.onedev.server.web.page.simple.security.PasswordResetPage$2.runTask(PasswordResetPage.java:95)
    	at io.onedev.server.web.component.taskbutton.TaskButton$2.call(TaskButton.java:173)
    	at io.onedev.server.web.component.taskbutton.TaskButton$2.call(TaskButton.java:144)
    	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    	at io.onedev.server.security.SecurityUtils$1.run(SecurityUtils.java:338)
    	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    	at java.lang.Thread.run(Thread.java:748)
    Caused by: org.apache.commons.mail.EmailException: Sending the email to the following server failed : smtp-relay.sendinblue.com:587
    	at org.apache.commons.mail.Email.sendMimeMessage(Email.java:1469)
    	at org.apache.commons.mail.Email.send(Email.java:1496)
    	at io.onedev.server.notification.DefaultMailManager.sendMail(DefaultMailManager.java:257)
    	... 8 more
    Caused by: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: smtp-relay.sendinblue.com, 587; timeout 60000;
      nested exception is:
    	java.net.UnknownHostException: smtp-relay.sendinblue.com
    	at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2118)
    	at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:712)
    	at javax.mail.Service.connect(Service.java:388)
    	at javax.mail.Service.connect(Service.java:246)
    	at javax.mail.Service.connect(Service.java:195)
    	at javax.mail.Transport.send0(Transport.java:254)
    	at javax.mail.Transport.send(Transport.java:124)
    	at org.apache.commons.mail.Email.sendMimeMessage(Email.java:1459)
    	... 10 more
    Caused by: java.net.UnknownHostException: smtp-relay.sendinblue.com
    	at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
    	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
    	at java.net.Socket.connect(Socket.java:607)
    	at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:329)
    	at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:238)
    	at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2084)
    	... 17 more
    

Error resetting password

Robin Shen commented 4 years ago

The error using email reset is a bug, and will be fixed soon. As to the error using name, it means that OneDev can not connect to your host smtp-relay.sendinblue.com for sending email.
Quin commented 4 years ago

Is there any way to check the smtp-relay? The emails were sending fine yesterday. Even just sending a test email (no service desk stuff) fails.

Okay, I've tested it with Telnet. On my local, other sites, and other machines. The host machine works fine, and the other guest machines too. It's just this one guest machine that is hosting OneDev has suddenly stopped working (even when testing with Telnet).

Robin Shen changed title 4 years ago

Previous Value	Current Value
Cannot reset password	Cannot reset password by specifying email address

OneDev changed state to 'Closed' 4 years ago
Previous Value Current Value
Open

Closed
OneDev commented 4 years ago

State changed as code fixing the issue is committed
OneDev changed state to 'Released' 4 years ago
Previous Value Current Value
Closed

Released
OneDev commented 4 years ago

State changed as build #2312 is successful
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Previous Value	Current Value
Open	Closed

Previous Value	Current Value
Closed	Released

Type	Bug
Priority	Major
Assignee	Robin Shen
Affected Versions	Not Found

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Reference

OD-578