Tried but can not get it reproduced. Can you please restart OneDev server and try again to see if the problem still exist? If yes, please let me know your system email address and the other service desk email address that is not working.

After restarting 1dev pod it seems to work, odd.

Closing. Feel free to reopen if this occurs again.

Btw. is it possible to add other people from the team to this confidential issue?

As long as you mention somebody, they will be authorized to access the confidential issue automatically. So @kobit and @andrzej can now access the issue.

Can you please help to set up a test OneDev system from scratch, and reproduce the issue and let me know the procedure?

Please reopen this if you have more info

I'm not sure if that is exactly what is causing the issue, but this issue repeats (so it is reproducible), in our case when sender of the message has the same email as the recipient of the message. In this case, I think, that if the same email appears twice (or more) and user for this email doesn't exist in the OneDev database, then application tries to create it as many times as many times it appears in TO/FROM/CC email headers.

Could you check if that is a possible cause of this issue? and maybe add some workaround in this case? as it may happen that somehow same email address will end up in the TO as it was in FROM email header. As for CC, I'm not sure if those are processed by 1dev, but if so, the I would suggest adding the same workaround there.

@andrzej thanks for the info. I do get the bug reproduced.

I removed all sensitive info in this issue, and made the issue public so that it can appear in public release notes of next version.

State changed as code fixing the issue is committed (f155c82e)

State changed as build #4468 is successful

@wojtek the option monitor system address only is removed in 9.4.7, please specify email addresses to monitor explicitly via option additional email addresses to monitor.