Allow webhooks instead of IMAP (OD-1556)

Closed

Cody Robinson opened 11 months ago

Hello,

Instead of using IMAP for mailboxes, is it possible to get Webhooks processing?

All of our automated emails are through sendgrid right now, so we aren't able to utilize the Service Desk.

Robin Shen commented 11 months ago

Do you mean to create issue by posting to an url? I never used sendgrid before, can you describe the workflow briefly?

Cody Robinson commented 11 months ago

No, incoming mail will be POST'd to a URL

Instead of checking into a IMAP mailbox

Robin Shen commented 11 months ago

I see. Thanks

Robin Shen changed state to 'Closed' 9 months ago

Previous Value	Current Value
Open	Closed

Robin Shen commented 9 months ago

This is implemented in 9.2.0 EE edition. To do it, set mail service as send grid and tick the receive posted email option.

Issue Votes (1)

Watchers (3)

Reference

OD-1556