#1556  Allow webhooks instead of IMAP
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crobinson opened 6 months ago

Hello,

Instead of using IMAP for mailboxes, is it possible to get Webhooks processing?

All of our automated emails are through sendgrid right now, so we aren't able to utilize the Service Desk.

Robin Shen commented 6 months ago

Do you mean to create issue by posting to an url? I never used sendgrid before, can you describe the workflow briefly?

crobinson commented 6 months ago

@robin

No, incoming mail will be POST'd to a URL

ex: https://docs.sendgrid.com/for-developers/parsing-email/setting-up-the-inbound-parse-webhook#example-default-payload

Instead of checking into a IMAP mailbox

Robin Shen commented 6 months ago

I see. Thanks

Robin Shen changed state to 'Closed' 5 months ago
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Robin Shen commented 5 months ago

This is implemented in 9.2.0 EE edition. To do it, set mail service as send grid and tick the receive posted email option.

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onedev/server#1556
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