Hello,
Instead of using IMAP for mailboxes, is it possible to get Webhooks processing?
All of our automated emails are through sendgrid right now, so we aren't able to utilize the Service Desk.
Do you mean to create issue by posting to an url? I never used sendgrid before, can you describe the workflow briefly?
@robin
No, incoming mail will be POST'd to a URL
ex: https://docs.sendgrid.com/for-developers/parsing-email/setting-up-the-inbound-parse-webhook#example-default-payload
Instead of checking into a IMAP mailbox
I see. Thanks
Open
Closed
This is implemented in 9.2.0 EE edition. To do it, set mail service as send grid and tick the receive posted email option.
Hello,
Instead of using IMAP for mailboxes, is it possible to get Webhooks processing?
All of our automated emails are through sendgrid right now, so we aren't able to utilize the Service Desk.