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Quin opened 2 years ago
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This means that mail server closes connection occasionally and this is normal. Upon connection closing, OneDev will reconnect after 5 seconds. So issue lost due to this should be very rare. |
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Robin Shen changed state to 'Closed' 2 years ago
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I've attached the latest log. This issue has happened twice today, where tickets aren't being created. Could be related to issue #615, I'm not sure. In any case, I tried to create a ticket by adding the support email in the CC. That didn't work. I tried later and forwarded an email to the support address, changing the subject and also the body. They didn't work. I tried 2 mins afterwards (after creating a "test" ticket) and that worked. Times were 09:02, 09:37 and 09:39 GMT. onedev not creating tickets.txt |
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Quin changed state to 'Open' 2 years ago
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Robin Shen changed state to 'Closed' 2 years ago
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This is duplication of issue #284 |
| Type |
Bug
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| Priority |
Normal
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| Assignee | |
| Affected Versions |
Not Found
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Issue Votes (0)
Watchers (4)
Hi
I've been looking through the logs, just to double check if emails may have come through, if they were spammed, etc. (just in case I missed one, just as with issue #615) I've noticed a lot of error messages:
ERROR [Thread-13] i.o.s.n.DefaultMailManager Error monitoring inbox.Sometimes they're Thread 15, sometimes they're Thread 13.
My only concern is I don't actively watch the support@ email address, so if a ticket has failed to come through (as with referenced issue), I wouldn't know.